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calling 911 displays no ANI

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jkaym

Programmer
Sep 23, 2006
35
0
0
US
Something missing! I'm having an issue sending any ANI to the 911 operators. Here's what I have

CS1000 6.0 w/geo redundancy.
Site A has a PRI
the central office controls their CLID and it sends the billing number to 911, the PBX has no control over that. It works fine in all scenarios. The sets are ERL 0 and use LD 24.

Site B has their own PRI
non-911 calls (regular clid) displays Site A's main number, There is only 1 table built in the PBX and it does this fine. Regular CLID calls are no problem.
911 calls are supposed to display a different number, and this is where it fails. No ANI is sent at all in this scenario.

Here is the CLID table and info from the ERL table & the phone. ERL is 5 for this site.

I thought the Static ELIN is what I program to show the right number to 911.

Where have I gone wrong?

CLID table
ENTRY 0 (Site A uses the network for this,Site B uses this)
HNTN
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 809xxx4300
DIDN NO
HLOC 101
LSC
CLASS_FMT DN


ERL 5
STATE ENL
SITE NAME KYLE
LOC DES ELIONE
RTE # 5
RLI n/a
AC n/a
Prepend n/a
Static Elin 809xxx2300 (the number they want 911 to see)


DES 3904
TN 016 0 02 00 VIRTUAL
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
ERL 5
FDN 5990
TGAR 0
LDN NO
NCOS 4
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLA VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR PRED MCDD T87D PKCH
CPND_LANG ENG
RCO 1
HUNT 5990
LHK 1
LPK 0
PLEV 02
PUID
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 2375 0 MARP
CPND
NAME Operator 1
XPLN 10
DISPLAY_FMT FIRST,LAST
01 SCR 2376 0
CPND
NAME Operator 2
XPLN 10
DISPLAY_FMT FIRST,LAST

 
Thank you, I really didn't think it was in the CLID table. But this is my first where the main CLID # differs from the 911 number. We'll be testing tomorrow night! Thanks for the direction. If I'm reading correctly I'm going to try this:

ENTRY 0
HNTN 809
ESA_HLCL 809xxx2300 (for 911)
ESA_INHN YES
ESA_APDN NO
HLCL 809xxx4300 (for CLID)
DIDN NO
HLOC 101
LSC
CLASS_FMT DN
 
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