Caller Name Not Showing For Other Keys

[simjackson]

I Have 8 Nortel Phones In An Office,
One Of Them Is Designated To Be The Main Help Desk Phone,
I Have Already Setup All 8 Keys On The Phone,
But For Some Reason When Calls Are Made To Any Extension Other Than The Help Desk Extension It Does Not Show A Caller's Name On The Help Desk Phone.

Thanks For Your Help In Advanced.


Here Is The Setup:


DATE
PAGE
DES

DES 014000
TN 000 1 04 02 VIRTUAL
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
ERL 0
FDN 7000
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 29
SCI 0
SSU
LNRS 16
XLST
SFLT NO
CAC_MFC 0
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHA CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHA IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USMD USRD ULAD CCBD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 0
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 2155 0 MARP
CPND
CPND_LANG ROMAN
NAME IT Help Desk
XPLN 24
DISPLAY_FMT FIRST,LAST
01 SCR 2154 0
CPND
CPND_LANG ROMAN
NAME Lissa
XPLN 24
DISPLAY_FMT FIRST,LAST
02 SCR 2156 0
CPND
CPND_LANG ROMAN
NAME Laurie
XPLN 24
DISPLAY_FMT FIRST,LAST
03 SCR 2153 0
CPND
CPND_LANG ROMAN
NAME Chris
XPLN 24
DISPLAY_FMT FIRST,LAST
04 SCR 2157 0
CPND
CPND_LANG ROMAN
NAME Robert
XPLN 24
DISPLAY_FMT FIRST,LAST
05 SCR 2150 0
CPND
CPND_LANG ROMAN
NAME Melania
XPLN 24
DISPLAY_FMT FIRST,LAST
06 SCR 2455 0
CPND
CPND_LANG ROMAN
NAME IT-Tech
XPLN 24
DISPLAY_FMT FIRST,LAST
07 SCR 2145 0
CPND
CPND_LANG ROMAN
NAME Alisa
XPLN 24
DISPLAY_FMT FIRST,LAST
08 SCR 2459 0
CPND
CPND_LANG ROMAN
NAME Simon
XPLN 24
DISPLAY_FMT FIRST,LAST
09
10
11
12
13
14
15
16 MWK 7000
17 TRN
18 AO6
19 CFW 4 2410
20 RGA
21 PRK
22
23
24
25
26 CPN
27
28
29
30
31

 

[telebub]

Program TDD in CLS rather than ADD

 

[simjackson]

do i need to disable add

 

[telebub]

No. Just do an ECHG and at ITEM, enter CLS TDD.

 

[KCFLHRC]

Could be the MARP too. It looks like the only key that is MARPED on that phone is key 0.

 

[simjackson]

thanks alot bro cls tdd worked