Caller ID on the second appearance

[goss50]

I just took over as the vendor mgr for a co. with an opt 61C. My background is mainly Avaya.
I have an end user that claims that when she is on her first line she can't see the ID of the second incoming call. I have thought about calling it in as a trouble but if someone can guide me I would rather not wait for them...
Thanks,
Goss

 

[goss50]

Fixed!
Did some searching and found the answer.
Thanks to glynnmsg and Nortellian!

 

[dawg2]

Would like to know what your solution was for this problem.

 

[goss50]

http://www.tek-tips.com/viewthread.cfm?qid=1157497&page=4

 

[johnpoole]

change cls the tdd

ld 11
chg
3904
20 0 0 0
echg yes
cls tdd


tandem digit display

john poole
bellsouth business
columbia,sc