caller ID not working 8.(056)

[DigitalG]

system 8.056

caller ID not working

Its working on my norstar system but not on my ipo

Line are set to looop start clid

any idea ?



if it ain't broke don't fix it!

 

[beauuu]

Is your PRI setup as 5ESS?

 

[DigitalG]

forgot ,,... analog trunks

if it ain't broke don't fix it!

 

[Telecomboy]

Run Impedence match for each line. They may have a weak signal being sent.

 

[DigitalG]

already did the impedance match

if it ain't broke don't fix it!

 

[tlpeter]

Do you see the caller id in monitor?
Did you check if this is a fixed bug on the latest releases?

BAZINGA!

I'm not insane, my mother had me tested!

 

[Telecomboy]

You can also play around with the Gains. I haven't had this issue since earlier R8, but I had a few clients where I had to change the gains to -.5 and even one that I think I set to -4 to make caller id come through reliably.

 

[Westi]

http://www.tek-tips.com/viewthread.cfm?qid=1682370

to re-enforce the words of Telecomboy the above thread had the discussion.
good luck with it, seems like Avaya keeps breaking stuff again that they fixed before, ahhhhhhhhh.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.