Caller ID Name missing when retrieving from Call Park

[rhuntertec]

IP Office V11.0.4.0.0
SIP trunks
1416 phones
When a call comes in I see the caller ID name and number properly on the phone screen.
I had to enable the "Caller ID from From header" to get the CID name to show up.

Issue:
When I place a call in a Call Park slot then press the button to retrieve that parked call the screen shows the CID number and the CID number@SIP Server on the screen not the CID name and number. I would like to see the name and number, not just the number twice.

Example of what the screen shows when retrieving a parked call:
-----------------------
417850xxxx
417850xxxx@206.1xx.2xx.4x
-----------------------

Here is a SIP invite message:
437314542mS SIP Call Rx: 17
INVITE sip:417781xxxx@199.2xx.1xx.1xx SIP/2.0
Via: SIP/2.0/UDP 206.1xx.2xx.4x:5060;branch=z9hG4bK1a6a9dac;rport
Max-Forwards: 70
From: "WIRELESS CALLER" <sip:417850xxxx@206.1xx.2xx.4x>;tag=as57eb4c24
To: <sip:417781xxxx@199.2xx.1xx.1xx>
Contact: <sip:417850xxxx@206.1xx.2xx.4x:5060>
Call-ID: 2ec51fb22c870dc74a7d379268612xxx@206.1xx.2xx.4x:5060
CSeq: 102 INVITE
User-Agent: CoreDialPBX
Date: Wed, 02 Sep 2020 16:51:40 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
Supported: replaces, timer
P-Peer-Name: sip0000001_tecixxxxxxx
Content-Type: application/sdp
Content-Length: 272

v=0
o=root 1972059121 1972059121 IN IP4 206.1xx.2xx.4x
s=Asterisk PBX 1.8.15-cert7cd1
c=IN IP4 206.1xx.2xx.4x
t=0 0
m=audio 29314 RTP/AVP 0 8 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv

Is it the Contact field that's messed up coming from the carrier?
Where does call park get the 2 data fields?

 

[icet500]

There is an option on the sip line as i remember it's called "caller id from From Header".

 

[rhuntertec]

icet500. Yes, I have that enabled already and that's the only way I'm getting the initial CID name to show on the phone.