Caller Id Name & Number not Displaying - CS1000 7.6

[babytech2009]

All,


Hello, I have an issue that started occuring at exsisting site. The name and number are not displaying when calls come in.

It shows 8000-12 or 8000-1 for example.

The Carrier has not been changed and I went to the carrier they state it is something on our system that needs changed to display incoming caller name and number.It was working before and is currently for the past few weeks a new issue that it does not show on any phone incoming caller information.

Would anyone be able to assist on where to go to find the issue and how to change it?


I have checked RDR and Clid in LD 21

Print out of phone I changed from CNID to CNIA did not resolve issue.

DES
TN 000 0 07 10 VIRTUAL
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 73699
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS UNR FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD AAD IMD XHD IRA NID OLA VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD >>>>changed CNID to CNIA still did not display incoming caller number
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD VMSA
CPND_LANG ENG
RCO 0
BFTN 000 0 06 00
HUNT 73699
LHK 1
LPK 1
PLEV 02
PUID
UPWD
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 73642 0 MARP
CPND
NAME
XPLN 24
DISPLAY_FMT FIRST,LAST
01 SCR 23642 0 MARP
CPND
NAME
XPLN 24
DISPLAY_FMT FIRST,LAST
02 ADL 16
03 ADL 16
04 ADL 16 73624
05 ADL 16 919723426655
06 ADL 16
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 73699
17 TRN
18 AO6
19 CFW 16 912676321626
20 RGA
21 PRK
22 RNP
23 SCC 0024
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 23 FEB 2015


>ld 21


TYPE NET_DATA
CUST 00
OPT RTD
AC1 INTL NPA SPN NXX LOC
AC2
FNP YES
ISDN YES
VPNI 0
PNI 0
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
MSCO_DP PRV
DITI NO
TRNX YES
EXTT YES
FTOP FRES
VNR NO
NIT 8
FOPT 6
CNTC
NATC
INTC
ELC NO

~~~~~~~
CLID


ENTRY 0
HNTN 443
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 75
DIDN YES
DIDN_LEN 0
HLOC
LSC
CLASS_FMT DN

 

[babytech2009]

cs1ktech

No that is one we have on 7.5, we have half and half. Having the vendor come to finish all the other sites.