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Caller ID Issue with SIP Trunk

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dchoward

IS-IT--Management
Dec 22, 2016
48
US
I am working with a Mitel 3300 virtual/Physical 3300 icp system with SIP trunks.
MiVoice Business installed OVA version 7.2.1.24
MiVoice Border Gateway version 9.4.0.31

I am having an issue with caller ID for in coming calls showing the number as both the Name and Number.

Is this an issue in the SIP peer profile or could it be in the COS? I will add both for reference...

Thanks,

Carl
 
This ended up being on the SIP Provider side.

It issue was the order was placed without the caller ID enabled on about 56 of the DID's.
After that was added, problem was resolved.
 
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