Caller ID does not show other exchange correctly

[gazoo271]

I have a block of 20 numbers with a different exchange 447. When a user calls out to a phone number outside the company the caller id shows as 412-968-1207, 968 is our other vaild exchange number everything else is correct except for the 3 digit exchange. The number should show as 412-447-1207 .Is there a way for the users number to be displayed to outside people from either 412-447-???? or 412-968-????

System is Merlin Magix Processor: CKE5
PRI | NumbrToSend | Base Number with Extension | 4129681050

 

[Telecomboy]

It's a limitation of the magix. You can only have (1) base number that it then uses when calling out. You may have to change the number to send to Line number, and enter the main number for each channel. It will then send the main number for each call vs. the wrong DID for people who have 447. Unfortunately, those are the options.

 

[gazoo271]

This is what I was afraid of. I saw where to change the Numbrtosend and it appears that it's one or the other or the main number.
Thanks for confirming. No need to spend more time on this