Have an issue whereby seemingly at busy times callers are played menu in vm pro but when they select the option that should transfer to a hunt group then don't get transfered to queue just get silence... and the call is stuck at that point. (unlimited queueing turned on on hunt group)
Always seems fine when testing with just one or two calls at a time.. and you don't have to restart vm fixes itself when it gets quieter on call volumes
IP406 on latest v4 firmware, all software v4, using annoucements
any ideas? thanks in advance
Always seems fine when testing with just one or two calls at a time.. and you don't have to restart vm fixes itself when it gets quieter on call volumes
IP406 on latest v4 firmware, all software v4, using annoucements
any ideas? thanks in advance