All,
I have configured a call back IVR (using the callback_simple_number sample template). The CallBack works, but I am unable to get the keeping their place in queue to work. Can someone provide me with a script example that includes the capability for the caller to enter their number as well as keep their place in queue?
I have configured a call back IVR (using the callback_simple_number sample template). The CallBack works, but I am unable to get the keeping their place in queue to work. Can someone provide me with a script example that includes the capability for the caller to enter their number as well as keep their place in queue?