callback no answer Hicom 300E and HiPath4000 v1

[Milojko1973]

Hello everyone
I need help
how to increase the time callback no answer
time after which the call is forwarded to the operator

 

[donb01]

On the 300E

DIS-TIMC
type = CP

That will give you the most common timers.

RECALL is the one that makes the call come back to you if you transfer it somewhere and it doesn't get answered, and I believe PARK is the one that determines how long you can be on hold before the call rings back to you. There is another one that determines how long a phone will ring before it goes to the attendant, but I'm not sure what that one is.

 

[birdseye51]

Think the AMO is CTIME

 

[donb01]

Yes, CTIME is correct for the 4000.