Callback Module - Ideas??? 1

[OldSchool70]

Have a hospitality customer. Analog Room phones are still running on a Nortel CS1000. Staff using IPO SE. The two systems communicate using T-1/PRI. Customer wants housekeeping staff to test phones as part of room cleaning routine. Any clever ideas for the housekeeper to initiate a callback to the room being cleaned. My initial thought is to build a module in VM Pro where housekeeper calls a module, gets prompted to enter a room number, hangs up and VM Pro calls the room number entered and plays a recorded message. Not sure how I’m going to build that, but that’s the direction I’m thinking about pursuing. Any other ideas or suggestions regarding the above?

 

[derfloh]

Can be done with a wake up action. It will be a bit tricky to setup the correct time for the cam (current time + 1 minute)

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[Westi]

I created a Module and attach it here

I cannot test it at the moment as I am on the road on a Non-Avaya customer but it could work. If not then change the transfer to assisted transfer or park and page.

Good luck

Joe
FHandw, ACSS, ACIS

https://www.millsidetc.com/

 

[OldSchool70]

Wow! Thank you! I am doing an upgrade at a different customer's site this evening but I'll check it on my lab system tomorrow and let you know how it goes. Thanks again!