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Call waiting not working

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ahmedat

IS-IT--Management
May 7, 2010
11
VI
I have what may by a simple fix, I have several analog phone (6221/8012/etc..) working off of an S8500 avaya server and the call waiting dosent work on this sets, the call waiting beeps while on a call but pressing "flash" only draws another dial tone????
 
Considerations for Call Waiting Termination

This section provides information about how the Call Waiting Termination feature
behaves in certain circumstances. Use this information to ensure that you
receive the maximum benefits of Call Waiting Termination under all conditions.
The following considerations apply to Call Waiting Termination:

- Call Waiting is available only for users who have single-line telephones.
Calls to multiple-appearance telephones do not wait, because the system routes
these calls to an idle call appearance.

- An analog telephone user must place the active call on soft hold, and dial the
Answer Hold-Unhold feature access code, to answer the waiting call.

- If you activate Call Waiting for a user of an analog single-line telephone,
and the user starts a conference call, the system denies the Call Waiting
feature to the user while the user is on the conference call.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
I really appreciate it and it helped a great deal, thank you.
 
When all else fails, read the Feature Description
Avaya has all documentation available to you on support.avaya.com

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting
 
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