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Call transfer CLS 1

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kattr11

MIS
Jan 15, 2008
74
US
Is there a CLS that allows or denies call transfers?
I have an analog set that will not transfer calls. I tried swapping phones, so I know that is not the issue.

TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 301 0 MARP
CPND
NAME RANDY RIEBE
XPLN 11
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 400
TGAR 1
LDN 0
NCOS 4
SGRP 0
RNPG 4
LNRS 16
XLST
SCI 0
FNA HTA ONS FBA XFA WTA THFD
LPR XRA AGRD CWD SWD PUA MWA RMMD SMWD LPD XHD SLKD CCSD LNA TVD
CFTA SFA MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTU
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR CFW 4
FTR SCC 0082
FTR PHD
FTR FDN 400
FTR EFD 678
FTR EHT 678
DATE 16 JAN 2006
 
Repost the TNB for that phone as some of it is missing.



(CFXD) Call Forward All Calls to external DN Denied optf-19
CFXA Call Forward All Calls to external DN Allowed

This has nothing to do with call Transfer.

----------------------------------------------------------

(XFD) Call Transfer Denied basic-1
XFA Call Transfer Allowed
XFR Call Transfer Restricted

TSA is mutually exclusive with XFA. If TSA is requested
and XFA is currently set, then XFA will be changed to
XFD. The most recently entered CLS overwrites the prior
CLS of the same category. Note that one can specify XFR
instead of XFD.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
so when you hook flash and then make your second call and hook flash again nothing happens?
 
I still need the TNB, but it looks like you have XFA which alows transfer.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
Below is the print out again. Yes nothing happens when we hook flash and then make your second call and hook flash again nothing happpens.

REQ: prt
TYPE: tnb
TN 24 0 2 3
DATE
PAGE
DES

DES 3MODEM
TN 024 0 02 03
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 333 0 MARP
CPND
NAME MIKE HOEFT
XPLN 10
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 678
TGAR 1
LDN 0
NCOS 5
SGRP 0
RNPG 4
LNRS 12
XLST
SCI 0
CLS UNR DTN FBD XFD WTA THFD FNA HTA ONS
LPR XRD CWD SWD PUA MWA RMMD SMWD LPA XHD SLKD CCSD LNA TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTU
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR FDN 678
DATE 19 FEB 2008
 
When you do the Flash Hook do you get new dialtone and then dial the number?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
This is a different TN than the one posted earlier. In the software feature guide all that is needed for call transfer is XFA in the class of service for 500 type sets. The set you posted has XFD in the class of service. Change it to XFA.

This TN might be a mispost so just in case, what type of set are you using? Have you tried with a regular 2500 type desk set? Some of the phones that have a flash button do not always work.

Signature===========================================
Artificial Intelligence Is No Match for Natural Stupidity.

The latest survey shows that 3 out of 4 people make up 75% of the population.

The original point and click interface was a Smith & Wesson.

Red meat is not bad for you, it is the green fuzzy meat that is bad.
 
BAD INFO GET'S BAD ANSWER'S




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
Sorry about the bad info. The second TN I posted is the correct TN.

Changing the CLS to XFA fixed the issue.

Thank you!
 
Repost the TNB for that phone as some of it is missing."

Good catch ACE...Star for you..

Signature===========================================
Artificial Intelligence Is No Match for Natural Stupidity.

The latest survey shows that 3 out of 4 people make up 75% of the population.

The original point and click interface was a Smith & Wesson.

Red meat is not bad for you, it is the green fuzzy meat that is bad.
 
I also have External Call Transfers. I can not do external call transfer when i Initiate the call. But i can tranfer external call in inbound calls.

I was looking for XFD/XFA/XFR but it is not in my CLS when i print the phone. Do i have to enable it somewhere first or How to fix this external call transfer issue.
 
I looked at one of the M3904 and it does not have XFD/XFA/XFR

But here is the print of the phone


DES G
TN 069 0 00 00 VIRTUAL
TYPE I2004
CDEN 8D
CUST 0
ZONE 000
FDN 3598
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST 2
CLS UNR FBD WTA LPR MTD FNA HTA TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD TENA SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR ICRD KEM2
CPND_LANG ENG
RCO 0
HUNT 3598
LHK 1
TEN 2
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 3999 7 MARP
CPND
NAME Test
XPLN 27
DISPLAY_FMT FIRST,LAST
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
 
Ok, I changed it to FTTU but it is still not working.

Basically, I called A then pushed tranfer and call B. When i pushed transfer (while I am with B), the phone does not do anything. I am still with B in which I expect to tranfer my call A to B.

 
You have me confused now, if you pushed a button then its not an analog phone.

this thread has so many posts in it I'm not sure what you want any more.

Can you start a new thread and post your question again and include the TNB of the set that doesn't work.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
If you push TRN (Transfer) and nothing happens, then one of these is present: The call is still looped in by an Attendant Console ~or~ The call is in the process of a transfer already, such as someone conferencing ~or~ you pressed Hold then pressed TRN, which wont work ~or~ the trunk that called you is on a Trunk Route with abnormal responses to NEDC or FEDC prompts.

Of course, it could be something else too

GHTROUT.com | FAQs | Recent Replies
 
GHTROUT,

Thanks, I made a new thread for my issue.
 
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