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Call routing

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Novicefiction

IS-IT--Management
Dec 5, 2005
91
US
Thansk for the help in advance - I have 12 copper lines and one PRI - I have routed all outbound calls throught he copper lines - once those are filled my customers are getting a busy tone. I would like after the copper lines are utilized for them to roll to the PRI. What steps do I need to take to achieve this? Again thanks.
 
You have an RLI setup? Add the PRI as Entry 1 on the same RLI the copper lines are on (should be entry 0)

Mato' Was'aka
 
Okay - I have two entries the first is for the copper and the second is for the PRI - this was setup but we changed the daughter board from slot 2 to the same DTI/PRI card on slot one.

I am using route 2 for copper and 1 for PRI before the change. What changes do I need to make to get it to roll to the PRI that is now in slot 1 on the first DTI/PRI card?
 
I get the feeling where all talking apples and oranges here.

First what system and Rls?

If your talking a Option 11C, just post the RLI in LD 86 that your out going calls go out on.




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Thanks everyone got it figured out with the information that you gave me. I just needed to know what to look for.
 
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