EugeneMc132
IS-IT--Management
- Jan 11, 2010
- 6
Hi,
I'm a regular reader, but a new poster, and could use some help with something I'm working on. I have 3 sites, 2 of them have CS1000's and the third has a BCM400. We have routing setup through CDP to send calls between the sites using H.323, and it works perfectly. My question is, as one of the sites is out of state, I'd like to intercept calls that have been placed to the 10 digit DID numbers between sites over the PSTN, by stripping off the 1-xxx-xxx, stick on the CDP steering code and route over the H.323 trunks. I've built the DMI entry and the RLB, but I'm having difficulty with matching the digits to steer calls to the RLB I've created. To be honest, I'm not really sure that this is even the right approach. I've done digit manipulation like this before (i.e. intercepting 411, inserting the 1800-466-4 in front of it and sending to the pstn to get to Google's free 411 service), but I'm a little perplexed on this one. Any help would be greatly appreciated.
Thanks!!
I'm a regular reader, but a new poster, and could use some help with something I'm working on. I have 3 sites, 2 of them have CS1000's and the third has a BCM400. We have routing setup through CDP to send calls between the sites using H.323, and it works perfectly. My question is, as one of the sites is out of state, I'd like to intercept calls that have been placed to the 10 digit DID numbers between sites over the PSTN, by stripping off the 1-xxx-xxx, stick on the CDP steering code and route over the H.323 trunks. I've built the DMI entry and the RLB, but I'm having difficulty with matching the digits to steer calls to the RLB I've created. To be honest, I'm not really sure that this is even the right approach. I've done digit manipulation like this before (i.e. intercepting 411, inserting the 1800-466-4 in front of it and sending to the pstn to get to Google's free 411 service), but I'm a little perplexed on this one. Any help would be greatly appreciated.
Thanks!!