Call Routing Question???Help???

[THAphoneman]

My problem: I have added an extension to an M3903 on key 3 of 1048. This phone is set up so

key 0=1056
key 1=2056
key 2=3030
key 3=1048

This extra line is for special purposes and will be called only externally once or twice a week. The idea is that if a call comes in on that line and she is either busy or away from her desk, it will roll over to another DN of 1008. Basically, i would like to have that 1048 ext HUNT and CFNA to 1008. Can someone tell me what ld i should be in to set these parameters and how it might look for the first couple prompts?

Thanks guys, this site has already been a great resource and i appreciate any help in advance.

 

[THAphoneman]

By the way, if this seems a bit basic, it's because i am self taught by poking around with OTM, so please have patience.

just fyi

 

[acewarlock]

Can't do that, it will go where ever the phone is set to go for Key 0.

 

[THAphoneman]

So there's no way to set that DN to hunt and CFNA to anywhere different than the DN set as Key 0?

 

[acewarlock]

Nope, except have it MARPED to another phone with FNA HTA going where you want it. it can appear on the first phone but not as the MARP.

 

[Reusser]

Set up a TN on the Data port and assign 1048 to key 0 and set FDN and Hunt to 1008

If phone type is 3904 and on TN 4 0 2 1 data port would be 4 0 2 17 (unit +16)

LD 11
Req: new
Type: 3904
TN: 4 0 2 17
FDN 1008
CLS flxa vce hta fna
hunt 1008
key 0 scr 1048

 

[THAphoneman]

Thanks alot guys, that took care of it!