sivaprakash
IS-IT--Management
Hello there,
There is a request from Business as below,
If any one call the VDN(XXXXXX)from internally call should straight hit to the Skill instead of listening welcome message and call flow.
External callers should go through the vector steps as defined. This is what happening for internal and externcal callers.
Business dont want to create another VDN for internal users as all the users know this VDN number
Any Ideas?
Thanks in Advance
Siva
There is a request from Business as below,
If any one call the VDN(XXXXXX)from internally call should straight hit to the Skill instead of listening welcome message and call flow.
External callers should go through the vector steps as defined. This is what happening for internal and externcal callers.
Business dont want to create another VDN for internal users as all the users know this VDN number
Any Ideas?
Thanks in Advance
Siva