I have a customer who insists on having line appearances. They need a few sets that can only dial 911 and internally. I set up the proper ARS table and put the short codes in the users but it wasn't working. I tried it on my system and it works fine. I finally asked him what he was dialing out, and he said he would hit a line and he could make outside calls.
Now I am under the assumption that this is the reason the short codes for restriction are not working. Would anyone agree? Is there a way to do this with line appearances? Thanks
Now I am under the assumption that this is the reason the short codes for restriction are not working. Would anyone agree? Is there a way to do this with line appearances? Thanks