hi,
we are running ip office manager 4.1. we have our incoming calls setup for an automated attendent. sometimes when someone internally calls the receptionist desk it gets routed to our automated attendent fall back, which is our dispatch dept. this happens at random. has anyone else experienced this or have any advice?
thanks,
jen
we are running ip office manager 4.1. we have our incoming calls setup for an automated attendent. sometimes when someone internally calls the receptionist desk it gets routed to our automated attendent fall back, which is our dispatch dept. this happens at random. has anyone else experienced this or have any advice?
thanks,
jen