Call redirection off-net to off-net not working

[Lt.Saber]

Not working call redirection via "coverage remote" from off-net. When call is from inside everything redirects perfectly.
On off-net calls station rings and then call drops.In trace i get "Denial event 1195 D1=0x83000a D2=0x45012c

 

[DAVIDPAYNE]

Have you tried to call the number you are forwarding to, to make sure there us not an issue with the number?
Have you tried to route the call through another trunk group?
Will your carrier allow you to send calls out that the caller ID does not match your company range?
Please put up the full trace so we can see the call progression.

 

[AvayaTier3]

(1195) requested circuit/channel not available - 83000a is trunk-group 10

Is TG 10 used for incoming and the outgoing call?


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
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[Lt.Saber]

Hello, thank you for replies!
Trace of off-net call

Trace of internal call

Yes i've tried call number that i forwarding to - it's ok.

Yes TG is 10, and it used for incoming and the outgoing call.

 

[DAVIDPAYNE]

What type of trunk is TG 10? ISDN, SIP, etc.

 

[Sean655]

Would this be considered trunk to trunk transfer? Easy enough to look at COS that the trunk is using and turn to yes and test again.

 

[joe2938]

Yes is trunk to trunk transfer denied in system parameters features?

 

[Lt.Saber]

Hello!

Bingo!
Deal was in "tandem-calling-party-num" (Command change tandem-calling-party-num)!
CM gives to provider number of caller with cut first digit!
So I added
FOR TANDEM CALLS
CPN Trk Number
Len Prefix Grp(s) Delete Insert Format

10 9 1 10 8123456789 locl-pub

And everythink works now!

Thank everyone!