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Call Redirection by Day 1

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symhelp

IS-IT--Management
Aug 12, 2009
53
US
How to you change call redirection by day.
What do the n's? mean when do you enter when you get to DAY 0?

CRDAY (NO) YES Call Redirection by Day
- DAY0 n n n n n n n Days for day option 0 for which alternate treatment is given

I was trying some things and now when i print rdr in ld 15 this is waht my day's say, what does 6 mean?

DAY0
DAY1 6
DAY2 6
DAY3
 
Call Redirection by Time of Day

Feature Description

This feature provides automatic redirection of an incoming call to a pre-defined DN depending on the time of day. Alternate time options are defined at the customer level in Overlay 15, with four alternate time options available per customer. The feature is then activated/deactivated on a per set basis in Overlays10 or 11. Call Redirection by Time of Day applies to: Hunt, Call Forward No Answer (FNA), and Call Forward/Hunt by Call Type.

Feature Implementation

This feature is implemented in two stages.

The first stage uses Program 15 to define the time options. There are four alternate time options available at the customer level for the CRT0D feature: CRT0, CRT1, CRT2 and CRT3.

This feature is enabled when at least one of the alternate time options is defined. The alternate time options are entered in International time format.

Example

This example shows how the alternate time options are set in the Customer data block. The section of CDB you require is Call Redirection Data (RDR).

LD 15
Load Program 15

REQ CHG
TYPE RDR
CUST X X = Customer number
Carriage return on until you reach CRTOD prompt
CRTOD YES Call redirection by time of day
CRTO 12 00 13 00 Alternate time option 0. (Start hour/start minute. End hour/end minute)
Enter carriage return to go to next prompt
CRT1 SH SM EH EM Alternate time option 1 sh / sm = start hours / mins, eh / em = end hours / mins
CRT2 SH SM EH EM Alternate time option 2
CRT3 SH SM EH EM Alternate time option 3
Enter "x" to remove the value and reset to start time = end time=0
Carriage return Back to the REQ prompt.




Printing Call Forward Number Rings and Call redirection Times

LD 21

REQ PRT
TYPE RDR
RDR_DATA Carriage return through all the prompts and you will be presented with a prompt out containing all your Re-direction data, included will be your Call Redirection Time data
CRT0 12 00 13 00 Call redirection time 0
CRT1 00 00 00 0 Call redirection time 1
CRT2 00 00 00 00 Call redirection time 2
CRT3 00 00 00 00 Call redirection time 3

The second stage uses Programs 10 or 11 to set class of service call redirection by time of day allowed/denied (RTDA/RTDD). The alternate redirection time option (ARTO) and alternate forwarding prompts (AFD/AHNT) are set.

Example

This example shows how to set alternate redirection prompts for an analogue set.

One alternative time option forwarding to a DN on call forward no answer and busy.

LD 10
Load Program 10

REQ CHG
TYPE 500
TN x x x x = Terminal Number
ECHG YES Easy change
ITEM CLS RTDA Call redirection by time of day allowed. if CLS = RTDD, AFD/AHNT will be removed, and ARTO will be reset to zero
ITEM ARTO 0 Alternate redirection time option for call redirection set to zero (options 0-3)
ITEM FTR AFD yyyy Alternate flexible call forward to DN yyyy
ITEM FTR AHNT zzzz Alternate hunt to DN zzzz
ITEM Carriage return back to the REQ prompt

This example shows how to set alternate redirection prompts for a digital set. One alternative time option forwarding to a DN on call forward no answer and busy.

LD 11
Load Program 11

REQ CHG
TYPE xxxx xxxx = Telephone Type 2616, 2008 etc
ECHG YES
ITEM CLS RTDA Call redirection by time of day allowed
ITEM ARTO 0 Alternate redirection time option for call redirection set to zero (options 0-3)
ITEM AFD yyyy Alternate flexible call forward to DN yyyy
ITEM AHNT zzzz Alternate hunt to DN zzzz
ITEM Carriage return back to the REQ prompt

 
Gibblett- thanks for all the detail info. i already have the redirection by time of day setup. what i need help with is redirection by day. i don't want my phone to forward on the weekends and i can't figure out how to do that.

This is what the book says to do in load 15:
CRDAY (NO) YES Call Redirection by Day- DAY0 n n n n n n n Days for day option 0 for which alternate treatment is given

I don't know what to enter in place of the n's our how to configure this so it doesn redirect on the weekends.
 
anyone have any information on call redirection by day (not call redirection by time of day)?

Thanks!
 
A phone can be on one of four predefined hour/day schedules. That's what DAY0, DAY1, DAY2, DAY3 is

DAY2 6 is: Schedule 2, Friday.

Sunday=1 through Saturday=7

--
GHTROUT.com - Help for Nortel Meridian/CS1000 System Administrators
--
 
ok so i'm still having problems. my redirection by time of day works fine. i still can't get the redirection by day to work.

i have my days set as followed:

DAY0
DAY1 2 3 4 5 6
DAY2
DAY3 2

I really want to use the DAY1 (so i get calles redirected m-f only) option but for testing purposes i'm using DAY3, this is set so that i should only get calls on Monday. Well it's tuesday and my phone is still redirecting. I set ADAY to 3 and RBDA to allowed. is there something i'm missing, any reason why this wouldn't work?
 
Can we assume the Alternate HUNT and FDN values are assigned on the phone? AFD/AHNT/AEFD/AEHT

--
GHTROUT.com - Help for Nortel Meridian/CS1000 System Administrators
--
 
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