Hi all,
We have problem with call recording.
problem is that, when call recording is active (manual or auto) we hear noice on IP phones. I tried this issue with 2 IPO 500 systems (system version 4.2.11, 4.2.14, VM PRO versions - 4.2.24, 4.2.27). Problem exist on both.
Mabe this can be a VCM problem? External trunks is connected trough SIP, and used IP phones. VM PRO operates at TDM Bus, that for all call recordings is used VCM...
I have asked my partner abaut this issue. This problem exist to, when a ISDN trunks is used (The same system: IPO 500 vith VM PRO, with ip phones)
We have problem with call recording.
problem is that, when call recording is active (manual or auto) we hear noice on IP phones. I tried this issue with 2 IPO 500 systems (system version 4.2.11, 4.2.14, VM PRO versions - 4.2.24, 4.2.27). Problem exist on both.
Mabe this can be a VCM problem? External trunks is connected trough SIP, and used IP phones. VM PRO operates at TDM Bus, that for all call recordings is used VCM...
I have asked my partner abaut this issue. This problem exist to, when a ISDN trunks is used (The same system: IPO 500 vith VM PRO, with ip phones)