Call Recording IP Phones

[Bucky101]

I have a customer on a BCM400 with version 4.0 and they want to record all phone conversations. I have had a brief look at IPRex but that product doesn't support version 4.0.

Does any one know of a good Call Recording product capable of recoring IP handsets on a 4.0 system?

 

[DigitelD]

You can look at the Nortel recommended products on their website.

SHK Certified (School of Hard Knocks)

 

[cook1082]

Also google call recording BCM 400 you will see it all.

 

[TheOriginalDogbyte]

Call Parrot is what we are having installed as soon as we have all our bcm's jiving over a WAN. It was our phone service company's recommended choice.

 

[Bucky101]

OK thanks. But Call Parrot is trunk side recording. I need IP handset side recording

 

[AlquestTech]

A google search of "VoIP station call loggers" will return some (hopefully) useful results

 

[JimM76]

I think these guys have a solution that will record the Nortel IP handsets:

http://www.callrecordingcenter.com

Good luck and let us know what you find out.

 

[NtrlUser]

Take a look at Algo Solutions

http://www.algosolutions.com/products/call-recording-desktop/index.html

They have a CCR for 2050 Software CCR Client Call Recorder for 2050 Software

I have their 4102 Digital AuxBox for TDM sets and it works just fine.

 

[waseemgh]

You can use LogFinity Recording system form TeleFinity,
It's fully compatible with Nortel VoIP Phones; it's most reliable and affordable recording system

This is TeleFinity's website:

http://www.tele-finity.com