Can anyone recommend a Call Recorder of the cheap & basic variety? Needit to be server based, record about 16 agents concurrently (selected easily from a 500 seat call centre), scheduled if possible but not essential. Presume connectivity will normally be over analogue ports but any suggestions welcome as there's so many!
Looking to spend a few thousand, not the budgets of the Witness/Nice variety - has anyone got anything in they'd recommend? Been looking at the OAK Provoice/Pro-Agent so far whick look OK......Looked at CallRex IP Recorder also, but that only records IP Handsets
I'm on S8700's, IP-Connect, mixture of digital & IP Stations...CM 2.2
thanks in advance!
defjon
Looking to spend a few thousand, not the budgets of the Witness/Nice variety - has anyone got anything in they'd recommend? Been looking at the OAK Provoice/Pro-Agent so far whick look OK......Looked at CallRex IP Recorder also, but that only records IP Handsets
I'm on S8700's, IP-Connect, mixture of digital & IP Stations...CM 2.2
thanks in advance!
defjon