call piolot 100

[shads1234]

My customer,s,
call pilot 100 stopped working - ( I am unable to access all features ( 983 ,981 et al
The response from the Norstar System Ics 0X32 is inactive feature even though Maintenance -Port/dn status
Port device is Stk1
Will much appreciate some help here

 

[allworxguy]

The best help I can give you is to call in tech.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[earjuice]

Look at the lights on the CallPilot 100. Are any of them lite? I had a similar problem in that the power supply was good, the lights were on but nobody was home...no access via codes. It turned out that the main processor inside had fried so the whole unit had to be replaced. You could try and see if you can communicate with the CallPilot via a LAN connection if it has one. Also a re-boot might bring it back to life.

 

[exsmogger]

I'd try a new power supply. If that doesn't get it going the CP is likely shot and needs to be sent out for repair.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952