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Call Pilot Problem

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Y0m3r0

ISP
Jun 12, 2003
22
0
0
US
Hi there, for no aparent reason call pilot stoped working, Feature 983 returns "incative feature", cant connect to it via ip, so used the serial port, and this is what i get over and over :

CallPilot 150 Boot Loader V1.5.19
(C) 2001 Nortel Networks

--------------------------------------------------------------------------
NETWORK INTERFACE PARAMETERS:
IP address on LAN is 10.15.128.230
LAN interface's subnet mask is 0xffffff00
IP address of default gateway to other networ@s is 10.15.128.2
HARDWARE P@AMETERS:
Serial channels will use a baud rate of 9600
This board's ethernet address is 0:60:38:BF:8F:A6
CALLPILOT BOOTLOADER PARAMETERS:
Execution Mode: Load CallPilot
Source File System Parameters:
Device: ATA Disk
Source File List Name: filelst.lst
Destination File System Parameters:
Device: ATA Disk
File List Name: filelst.lst
Format Target Device: Y
Boot File Name: CallPilot.bin
After board is reset, start-up code will wait 2 seconds
--------------------------------------------------------------------------
To change any of this, press any key within 2 seconds


Exception 1000
IP=FFC602D0 MSR=00001000
CR=3000B080 XER=C000407F LR=FFC63FB0 CTR=00000000
R00=FFC63A80 0000A858 0000D520 0000BDE8 FFC63F70 FFFFDB40 FFC60330 00007AD0
R08=00007AD0 00000002 0000F5E0 00000020 00000005 0000D542 00000001 08000901
R16=00001100 0000800B 10000000 C8000000 500C8001 80980000 02400120 0000BD10
R24=017FFFFF 0000BD50 0000BD62 00000000 00000000 02A6BF61 00000F0E 00000000

im guessing its not booting properly? any ideas?

Thanks
 
Yes. It just keeps sending that over and over.

IF i press a key as it says it asks a few questions and starts again :

CallPilot 150 Boot Loader V1.5.19
(C) 2001 Nortel Networks

--------------------------------------------------------------------------
NETWORK INTERFACE PARAMETERS:
IP address on LAN is 10.15.128.230
LAN interface's subnet mask is 0xffffff00
IP address of default gateway to other networ@s is 10.15.128.2
HARDWARE P@AMETERS:
Serial channels will use a baud rate of 9600
This board's ethernet address is 0:60:38:BF:8F:A6
CALLPILOT BOOTLOADER PARAMETERS:
Execution Mode: Load CallPilot
Source File System Parameters:
Device: ATA Disk
Source File List Name: filelst.lst
Destination File System Parameters:
Device: ATA Disk
File List Name: filelst.lst
Format Target Device: Y
Boot File Name: CallPilot.bin
After board is reset, start-up code will wait 2 seconds
--------------------------------------------------------------------------
To change any of this, press any key within 2 seconds

(M)odify any of this or (C)ontinue? [M] M

For each of the following questions, you can press <Return> to select the
value shown in braces, or you can enter a new value.


NETWORK INTERFACE PARAMETERS:
Do you want a LAN interface? [Y]
This board's LAN IP address(0.0.0.0 = RARP)? [10.15.128.230]
Subnet mask for LAN (0 for none)? [255.255.255.0]
Should there be a default gateway for packet routing? [Y]
IP address of default gateway? [10.15.128.2]
HARDWARE P@AMETERS:
Baud rate for serial channels [9600]
CALLPILOT BOOTLOADER PARAMETERS:
Do you want to modify CallPilot's Parameters? [Y]
Do you want to change CallPilot's Startup Mode? [N]
Do you want to change CallPilot's source device? [N]
Do you want to change CallPilot's source file list name? [N]
Do you want to change CallPilot's destination device? [N]
Do you want to change CallPilot's destination file list name? [N]
Do you want to format CallPilot's destination device? [Y] n
Do you want to change CallPilot's boot file name? [N]
How long (in seconds) should CPU delay before starting up? [2]

--------------------------------------------------------------------------
NETWORK INTERFACE PARAMETERS:
IP address on LAN is 10.15.128.230
LAN interface's subnet mask is 0xffffff00
IP address of default gateway to other networ@s is 10.15.128.2
HARDWARE P@AMETERS:
Serial channels will use a baud rate of 9600
This board's ethernet address is 0:60:38:BF:8F:A6
CALLPILOT BOOTLOADER PARAMETERS:
Execution Mode: Load CallPilot
Source File System Parameters:
Device: ATA Disk
Source File List Name: filelst.lst
Destination File System Parameters:
Device: ATA Disk
File List Name: filelst.lst
Format Target Device: N
Boot File Name: CallPilot.bin
After board is reset, start-up code will wait 2 seconds
--------------------------------------------------------------------------
(M)odify any of this or (C)ontinue? [M] c
Updating parameter storage. This may take a while...Done
Í

Exception 1000
IP=FFC602D0 MSR=00001000
CR=3000B980 XER=C000407F LR=FFC63FB0 CTR=00000000
R00=FFC63A80 0000A858 0000D520 0000BDE8 FFC63F70 FFFFDB40 FFC60330 00007AD0
R08=00007AD0 00000002 0000F5E0 00000020 00000005 0000D542 00000001 08000901
R16=00001100 0000800B 10000000 C8000000 500C8001 80980000 02400120 0000BD10
R24=017FFFFF 0000BD50 0000BD62 00000000 00000000 02A6BF61 00000F0E 00000000


 
Replace your power supply if it is the old three prong style with the newer type. I've had this problem a couple of times this past month and replacing the power supply fix my problem.
 
when i had exception 1000 on a CP ...i had to change the hardware box
 
Did you check and make sure that you had a good port from the ICS plugged into port 1, it might have lost the cross connect etc. when the boot cycle dosen't see a port it just keeps cycling thru startup very similarily to this.
unplug the rj cable from port 1 and plug it into a digital set to verify.



----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com

 
Tried with a new power supply same result.

The 2 ports that go to call pilot are ok, i plugged in a digital set to each one and they are fine.

Any other ideas? or is call pilot dead?

Thanks.
 
call pilot doesnt have a reinstall (F903) F983 is used to initialize a new box.
 
How do you reinstall if the VM doesnt accept feature codes?
 
take a stab at Feat 9 * 1



----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com

 
when i had exception 1000 on a CP ...i had to change the hardware box"

Try the sw card on a diff CP box - to test that the software works
 
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