call pilot/pbx upgrade question 2

[Johnthephoneguy]

We are in the process of upgrading our voicemail in different offices. Our vendor has told us that the 25.40 PBX we have must be upgraded to Fiber for Call Pilot to work. Why is that?

We have an older call pilot running on it now, so I don't understand why the newest CP requires Fiber.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[telecomnorth]

Is this PBX an Option 11C? And is the expansion cabinet connected to the main cabinet via a copper cable? If so this connection will need to be converted over to fiber in order for the PBX to support an ELAN/network port which is required for CallPilot. To the best of my knowledge CallPilot itself does not require fiber connectivity.

 

[Johnthephoneguy]

No it's an 81C 25.40 non fiber, and we are wanting to upgrade to CP 4.0 we have a release 3.0 81C they are most likely going to install it on, but the question came up why we couldn't install the CP on the 25.40. I found docs that said the 2.02 CP would work on this but nothing on why the 4.0 will not.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[tnjwinters]

We are upgrading our CallPilot 2.02 to 4.0 in a week. Our 81c is at 25.40b and version in not an issue.

 

[Dphone]

I'm using CP 4.04 on 81C 25.40 non fiber.

 

[tnjwinters]

My 81c isn't fiber enabled either, just ethernet enabled.

 

[Johnthephoneguy]

I think the Vendor is trying to make a bigger sale haha

Not going to mention the name but it rhymes with Horizon!

Thanks for the inputs!!!!

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[vztech]

I'm not too fond of the sales pukes. A tech would of gave you a straight answer.

Unless something was misunderstood

It's only dialtone-VZ