I have just taken on a new account. This customer has a Call Pilot 150, is there a standard login/password for this system? If not, how can I get the login/password?
ADDRESS OF CP150)to access CP MANAGER and login username psswrd their...
If you don't know the IP..check to see if the cp device has a label from previous tech identifying IP..
If not...Straight through serial from CP150 to Com Port to lap top/pc for Hyperterminal session..recycle CP150 and watch it load..it should tell you the IP their...
PHEWW..I'm dun..good luck
I am connecting to the Call Pilot direct via serial com port...The system is asking me for the Login and password, I don't have the login or password...I was wondering if there is a standard login and password like there is on the Nortel ICS system?
Due what jmwb said first, Then try feature 983 at log screen enter 1020000 for three digit extensions or 10020000 for four digit extensions. if you get in to the call pilot by the phone password has been reset.
When you recyle the power on the callpilot with serial cable attached it will tell you the IP address. Ounce you know the IP address use a cross over cable from your laptop nick card to the call pilot. Open IE browser in the adress bar of IE type
You don’t program it via serial.
If you don’t know how to get in, what do you expect to do once you are able to make access. I mean, why would you "take a new account" where you apparently don’t know the system. You are not doing your customer any favors.
Hey Bkrike..
Thats why I usually don't spell ever single password and detail. They should know this stuff..
Anyway..maybe it'll open the customer up to a trained Norstar Tech somewhere..
Or just lead the customer over to this site! hahahaha..
Ahh..what do ya do..:-0
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