Call-pilot forward to External Number?

[NortelNeil]

Working with an MICS7.1, and a Call-pilot 150.

So I've set up a Route, and a destination code for a clients Cell Phone(because they have no more desk phones) and it works perfectly fine when dialing from any of their Nortel phones internally. However, they have an AA answering all inbound calls, with no CCR. So when I call in, AA picks up and I enter the destination code 202 that points to Route 001, which should forward to the cellphone, but I'm told the destination is not set up(or something to that effect, been a couple days since I've heard the message).

I'm sure I am missing something. Tips?

 

[norstarboy125]

I don't believe your method will work properly, I would install a telephone and just have it forward to the cell number. I know you said they didn't have any but you can pick one up very cheap these days.

Charm City Communications

http://www.charmcitycommunications.com

 

[NortelNeil]

Well unfortunately it's not an issue of affording a phone. They are up to 30 phone-sets now and with the call-pilot taking up two reaming ports, that is all of the ports used. So they can't support any more sets without adding onto the system, which isn't in their budget and why they chose to get a cell phone.
Anyways, I'd be surprised if there is no way to do this, but I haven't been able to find how to do it....

 

[exsmogger]

Without a physical phone that's forwarded to the cell phone the only other option I can think of is to setup a CCR tree and create a transfer point to an external number.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[norstarboy125]

You could assign this person a mailbox and enable the external transfer feature, that would work without having a physical phone set. Good Luck..

Charm City Communications

http://www.charmcitycommunications.com