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call pilot extention dn

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shoughendo

Technical User
Oct 5, 2006
31
0
0
CA
Is it possible to program a CDN as an extention DN in Call Pilot. IT doesn't seem to work, it says that the person does'nt participate to that service

Thank you for your time
 
default that CDN to a maxp 1 ncfw acdn, the NCFW poit to a phantom so it can have a mailbox.

Mato' Was'aka
 
Thank's but I can't, that's the set up I have for the CDN
CDN 480603

TYPE CDN
CUST 0
CDN 480603
FRRT
SRRT
FROA NO
UUI NO
MURT
CDSQ NO
DFDN 480062
NAME NO
CMB NO
CEIL 2047
OVFL NO
TDNS NO
RPRT NO
AACQ NO
CNTL NO
VSID
HSID

and the DFDN is an acd

TYPE ACD
CUST 0
ACDN 480062
MWC NO
DSAC NO
MAXP 10
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
CALP POS
ICDD NO
NCFW 4460
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
HOML NO
RDNA NO
LABEL_KEY0 NO
ACNT
NRAC NO
DAL NO
RPRT NO
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO
OBSC NO
OBPT 5
CWNT NONE
 
you could SDN it in CP and app build it to a mailbox that way. if it goes to a queue, why are you trying to make it a mailbox?

Mato' Was'aka
 
Explain what you you want to do and we may be able to tell you how to do it




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Sorry I wasn't clear anough , I found what I was looking for.Some one acquired my phone in Symposium while I was working on it, that's why it wasn't going to the call pilot.
I had it desacquired did my test and it goes to the call pilot ok as an extension DN.

Thank you verry mutch to your time
 
Acquiring your phone should make NO difference in how you place calls.
 
By being acquired the call follow's what is programed in the symposium, not what is programed in the pbx or in the call pilot. When the symposium is domw, it follow's what ever is programed in the pbx as a default route
 
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