call pilot cannot add users

[leighturn]

I am having trouble adding a user to my callpilot. If i delete a user i cannot add that user back. I remove the callpilot card from the cabinet and replace it back, it booted without any problems. I can access call pilot remove a user, however when i add them back i will get the following message:

error 'ASP 0113'
Script timed out

/cpmgr/useradmin/User/useraddexpr.asp

The maximum amount of time for a script to execute was exceeded. You can change this limit by specifying a new value for the property Server.ScriptTimeOut or by changing the value in the IIS administration tools.

Most greatful for any help.

 

[telebub]

Not sure what release you are on but below is a solution from Knowledge Base for release 2.02:

Fact:
CallPilot
CallPilot 2.0
User creation template

Symptom:
Error: ASP 0113.
Script timed out.

Cause:
The maximum amount of time for a script to execute was exceeded.

Problem Resolution
Fix:
You can change this limit by specifying a new value for the property Server.ScriptTimeOut or by changing the value in the IIS administration tools.

Per General Release Bulletin:

1. Go to Start > Programs > Windows NT 4 Options Pack > Microsoft Internet Information Server.
2. Launch Internet Service Manager.
3. Under the Default Web Site, right-click cpmgr and select Properties.
4. Click the Configuration button.
5. Under Application Options, set the ASP Script Timeout to the desired value
(use 82800).