randyvegas
IS-IT--Management
Okay, so this system I inherited is a CICS with a CP100 attached.
It's a small Dr's office, and all they want the VM for is for after hours "answering machine" ..
I set up Auto Attendant with the "Business Closed" pointing to a CCF tree with options as follows
1. Transfer call to Emergencey on call ( off premise number)
2. New location and bus hours (info box)
3. Leave a msg for the morning > General delivery mbox.
Pretty simple it seems, but even though I setup the office times in the Table, it doesn't seem to click over to "bus closed" at the time in the table. ???
Is there a special setting that has to be enabled to use the table rather than the operator status (manual) ?? or am I missing something.
Thanks
It's a small Dr's office, and all they want the VM for is for after hours "answering machine" ..
I set up Auto Attendant with the "Business Closed" pointing to a CCF tree with options as follows
1. Transfer call to Emergencey on call ( off premise number)
2. New location and bus hours (info box)
3. Leave a msg for the morning > General delivery mbox.
Pretty simple it seems, but even though I setup the office times in the Table, it doesn't seem to click over to "bus closed" at the time in the table. ???
Is there a special setting that has to be enabled to use the table rather than the operator status (manual) ?? or am I missing something.
Thanks