Feb 14, 2013 #1 chobin IS-IT--Management Jan 22, 2013 7 IR Hi I want have The Report Of the number of calls Pickup have been answered by each the Agent. 3300 : V 8.0 CCMWeb : V 5.4 Thank you.
Hi I want have The Report Of the number of calls Pickup have been answered by each the Agent. 3300 : V 8.0 CCMWeb : V 5.4 Thank you.
Feb 14, 2013 #2 MrMitel Technical User Oct 28, 2011 65 GB You will need to run the agent performance by period report Upvote 0 Downvote
Feb 15, 2013 Thread starter #3 chobin IS-IT--Management Jan 22, 2013 7 IR Thank you Upvote 0 Downvote