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Call Park Timeout

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nooop

nooop

Technical User
May 12, 2007
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Hey, I have a issue with Call Park timeout. Can I set it longer? What happens is the call is parked, and after like 40 seconds, it comes right back.

Thanks

Tony
 
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What model BCM do you have? On our BCM400, the setting is in the Element Manager under Telephony - Global Settings - Feature Settings - Park Timeout.
 
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The settings are 30, 60, 90, 120, etc. I always set it default at 90. If you keep it too low, the parked call returns before the party can get it, and then it gets re-parked on a different #.

Adversity is Opportunity
 
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