Call Park Timeout

[nooop]

Hey, I have a issue with Call Park timeout. Can I set it longer? What happens is the call is parked, and after like 40 seconds, it comes right back.

Thanks

Tony

 

[roadkill1965]

What model BCM do you have? On our BCM400, the setting is in the Element Manager under Telephony - Global Settings - Feature Settings - Park Timeout.

 

[Deweyhumbolt]

The settings are 30, 60, 90, 120, etc. I always set it default at 90. If you keep it too low, the parked call returns before the party can get it, and then it gets re-parked on a different #.

Adversity is Opportunity

 

[nooop]

Thanks guys

 

[cook1082]

Default is 45.