Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Call park timeout to group 2
- Thread starter joepatt
- Start date
-
2
- #2
Use a group instead of a park zone to hold the calls in limbo.
We used to do that to park across SCN's
Basically you transfer a call to the group VM disabled,queuing on, no user in it and then use the overflow to send it to the group you want to use.
You need to use either a group button or a pickup group to pick the call back up.
Joe W.
FHandw, ACSS (SME)
"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
We used to do that to park across SCN's
Basically you transfer a call to the group VM disabled,queuing on, no user in it and then use the overflow to send it to the group you want to use.
You need to use either a group button or a pickup group to pick the call back up.
Joe W.
FHandw, ACSS (SME)
"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
- Thread starter
- #3
- Status
Similar threads
