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Call Park issue with 1416?? 1

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rollfig

Programmer
Jan 15, 2010
382
CA
Hello everyone, I have an issue with 1416 serie with call park button (5 call park of them).
For some reason and never the with same phone, all call park button start blinking red and there is no call on the park slot.
Any ideas??
thanks
 
what type of switch? what is the software release, not enough info to go on here

acss sme acis sme acss cm 5.2.1 acss cm and cmm
 
8.1.67???

if so then this is a known bug, call Avaya and get PB 8.1.673102

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
west I also have heard about the park issue with 8.1.67, I also have several of these in the field and I have been told that the park does not work when you have user rights enabled. But still want to get this release, I have gone to the avaya web page and they still have not posted this latest release for 8.1.67, do I need to contact avaya directly at this point to get this fix?

acss sme acis sme acss cm 5.2.1 acss cm and cmm
 
Ok, so there is a fix for it...but if i downgrade to 8.1.65 will it fix the problem?
 
it should fix the issue, the 1st I,ve heard of this problem was on rel 8.1.67, good luck

acss sme acis sme acss cm 5.2.1 acss cm and cmm
 
8.1.65 is an option if you are not using SCN as that has issues with audio over SCN

you can get the PB from Avaya if you open a ticket with them.

The park issue comes on 8.1.67 if you hit the park buttons when they are idle and then use them or randomly if you just use them. I run 4 systems on the 8.1.673102 and all good so far.

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
Ok so i will open a ticket and wait for them to send me the fix.. thanks :)
 
they have it in the drawer and just tell them at first contact that you want PB 8.1.673102 and they mail it to you

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
 
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