Call Park across SCN

[iposcn]

Can I have a call on Park in one office and pickup that park in another office? If not using Park, can I do it via a Pickup or ShortCode or something like that?

3 sites (2x500's 1x412)
IP0 v4.10

 

[iposcn]

Sorry, I meant to say the software version was 4.0(10) not 4.1. bump

 

[jamie77]

You could try transfer to a spare alog port on the remote system that has v/m off and a huge N/A timer and pick up from that.

Can't do true call park in SCN that I know of.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[iposcn]

Thanks Jamie, anyone else have any ideas? If I tried the analog port trick, I would only be able to have one call 'parked' on that extenstion at a time.

 

[StevenLewis]

I had the same scenario and worked around it as follows.
Site 1 transfers the call to a phantom hunt group on Site 2. The call will sit on Site 2 with Site 2 MOH and annoucements till someone dials the pickup short code for the hunt group. I built 6 phantom hunt groups to provide 6 park zones.
SCN with Advanced networking should allow either side to be in the hunt group and pick up the call.