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Call not routing to ACD in UIP 6.5.1 post codmod7

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vinayvnair

Technical User
Jun 13, 2010
10
Hi,
i have upgraded my UIP 6.5.1 system from codmod 2 to codmod 7.I have also applied the mandatory hotfixes.Now the calls are not routing to the ACD even though i selected ACD in numbering plan.Please give a solution ASAP.Thankyou
 
Check whether you have applied all the mandatory hotfixes.Also restart the servers.If the issue is not solved,then create a new numbering plan in gateway configurator and assign it to the service in uddirector
 
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