Call logs

[DavidA]

Is there a way to monitor an expecific extension for calls made and received?

The question is regarding an employee tha we would like to monitor for using the phone for personal calls.

We have a Mitel 3300 ICP, Software version: 9.0.3.15

 

[wireman50]

Not sure on this one either but don't you also have to specify the type of CLIP (i.e. BT or other ) in one form...maybe set wrong even though it works for display purposes.

 

[DavidA]

Guys, is there a better way to run the SMDR reports?
We need to run a report for our HR manager.

Thank you,
David.

 

[wireman50]

open a telnet port (SSH I think) in something like putty and connect to port 1752 and just write the recieved file to a text file.

 

[JonAston]

DavidA, I know a guy who may be able to help, he is called Tim From Lanonyx, go to

http://www.lanonyx.com

to get their phone number and call him.

They sell call logging software and have setup SMDR with CLI on numourous 3300's.

Hope this helps.