call logs

[kyle1532]

hey guys,

just wondering if anyone knows if there is a way to log ALL incoming calls. this would not be a per user type application. the customer just wants to be able to get a number that called from any date. maybe be able to log atleast 3 weeks of calls???

any help or suggestions would be great.

 

[tlpeter]

Use delta server
It is free and logs all calls in and out to a csv file




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Bas1234]

Then you'll need OAK "call logging"

Have a look on their site;

http://www.oak.co.uk/CMS/Files/Brochures/report.pdf

or

http://www.oak.co.uk/

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

Also Proteus do a fairly good product

http://www.ctigroupuk.com/uk/proteusoffice

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[intrigrant]

Or MS Excel if costs are no concern ( the customer only wants incoming calls to be logged ).
You can use Deltaserver and activate SMDR, store the output to a directory on the pc with the .csv extension.
You can load that file in excel and from there you can do what ever you want with filters, vba and wahtever.