abruce2137
IS-IT--Management
Hello,
How can I get a report of a call log by ext using ASA?
Thanks,
AB
How can I get a report of a call log by ext using ASA?
Thanks,
AB
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Call logs by ext
- Thread starter abruce2137
- Start date
- Status
mikeydidit
IS-IT--Management
You cant. You need a call accounting system to capture calls so you can view them later. You can hook up the CDR to output to a printer, but the data is very raw and hard to understand. But that is what is Immediately outputted from the CDR.
When is the last time you helped someone, just because you were able to?
For the best response to a question, read faq690-6594
When is the last time you helped someone, just because you were able to?
For the best response to a question, read faq690-6594
TASKE Contact can give you real-time and historical reporting on agents/splits/skills as well as historical reporting on stations.
TASKE Essential can give you real-time and historical reporting for stations.
Both products provide inbound and outbound call information and include complete cradle to grave reporting.
TASKE Essential can give you real-time and historical reporting for stations.
Both products provide inbound and outbound call information and include complete cradle to grave reporting.
- Status
Similar threads
- Locked
- Question