Call Fowrading to an outside cell

[delos1111]

I am confused about how to allow a client to CF all his calls as soon as it hits his ext..

He has T1R1 and I can not locate the instructions in the manual to do this other than to call forward to another extension.

 

[exsmogger]

This feature not available until R4.1. An R4.1 NAM or a CallPilot can do external transfers from a user's mailbox.

Brian Cox

http://www.jandjcommunications.com

 

[delos1111]

Does this use a Centrex transfer or only a LINK or Patch with another C/O line?

In R4.1 what is the procedure for this?

Thanks!

 

[exsmogger]

Creates a conference call.

Put all your public lines in Pool A, build Route 001 to use Pool A, give everyone access to Pool A, build destination code 9 to use route 001.

At the set dial F4 - 9 - destination phone number.

Brian Cox

http://www.jandjcommunications.com

 

[exsmogger]

Forgot to add that all your lines must be supervised.

Also allow redirect to each DN using external forward. You'll find this under Capabilities.

Brian Cox

http://www.jandjcommunications.com

 

[Deweyhumbolt]

Nortel is big on causing all data to be lost when you downgrade anything.

 

[Deweyhumbolt]

I don't how in the heck, I put this response on this thread. Plz, forgive me.

 

[delos1111]

I can view the Nortel manual on line while out in the field like I can with Avaya's site?

 

[delos1111]

Allowing Redirect will then allow for external Call Forwarding?

 

[Deweyhumbolt]

Correct!

 

[hawks]

Not with R1T1 software
you need at least 4.1 for External Call Forward

 

[Deweyhumbolt]

In 3rd post, delos1111, is asking IF he had 4.1?

 

[delos1111]

On a DR5 is this possible? If so I can not find the instructions to Call Forward all calls at an Ext. to an outside telephone number.

Do you have them?

 

[Deweyhumbolt]

It is not possible on DR5, and exsmogger told you in the 4th post.

 

[sprucegrover]

On any software lower than R4.1, external forwarding has to be done using 'Line Redirection'

 

[delos1111]

Thank you. Then for future reference for SW higher than 4.1 what are the instructions?

 

[daveybc]

Don't forget the copper MICS went from DR1 - DR5.1. you can not forward a call with that vintage. The fiber MICS started at RelT1 software and goes to 7.1. On the fiber MICS call forwarding outside the system started at Rel4.1. There is a faq on setting this up, I used it and worked perfectly. As exmogger mentioned you need to do some programming, having at least 4.1 sw and a fiber MICS.

You can use "line redirect" to forward DID's or telephone lines, but in my opinion it doesn't work well.

 

[norstarboy125]

it's amazing the number of posts about how to call forward to an external number...i bet it's been at least 10 or so in the past couple months.

 

[exsmogger]

I guess the search engine is out of service.

Brian Cox

http://www.jandjcommunications.com

 

[telco71]

If the phone system allow for redirect ring under lines, set to yes the just call foward F4 to outside the system.