dfrontaura
IS-IT--Management
Hello All,
We currently have an 800 number that our customers call and after hours I have it fowarding to an internal extension which then fowards the original call to the 800 number to a cell phone for our on call staff.
The problem we have is that the number that is showing up on the cell phone is our Definity switch number. We would like to be able to foward our customer's number from which they called the original 800 number.
We are using a G3 R9 v5 Definity software.
Any help would be great.
Thanks.
We currently have an 800 number that our customers call and after hours I have it fowarding to an internal extension which then fowards the original call to the 800 number to a cell phone for our on call staff.
The problem we have is that the number that is showing up on the cell phone is our Definity switch number. We would like to be able to foward our customer's number from which they called the original 800 number.
We are using a G3 R9 v5 Definity software.
Any help would be great.
Thanks.