bbrown3730
Technical User
Hello;
I want to forward a coworker's phone(out on leave)to another coworker's extension. That's the easy part. However, the call keeps going to the coworker's (who is out) voicemail. I want it to go to the forwarded person's voicemail if he does not pick up.
I have tried the following:
1) A new coverage path.
2) Manually forwarded the phone.
3) Entered the extension to forward to on the 3rd page of the form.
4) Left the coverage path blank.
Nothing seems to work. All calls still go to her voicemail.
Please help!
I want to forward a coworker's phone(out on leave)to another coworker's extension. That's the easy part. However, the call keeps going to the coworker's (who is out) voicemail. I want it to go to the forwarded person's voicemail if he does not pick up.
I have tried the following:
1) A new coverage path.
2) Manually forwarded the phone.
3) Entered the extension to forward to on the 3rd page of the form.
4) Left the coverage path blank.
Nothing seems to work. All calls still go to her voicemail.
Please help!