Call forwarding question

[endlesswinter]

I have a situation where calls are forward to an answering service after hours. To do this I set a night button on reception phone, and set the huntgroup fallback - night service to another hunt group. In this hunt group I have one member that was forwarded unconditional, and forward hunt group to the answering service number. This works fine. They want to add 3 more buttons to forward to other phone numbers. I can easily add out of service button, and have the same as the previous setup, with a new out of service destination. but that's it. Is there another way I should set this up?

They don't use Auto Attendant, and that's not an option.

 

[Westi]

change the forwarding number every time you need to forward to a new number I think is the only way you can do this, except if you have vm pro and want to create a schedule or route by status, then create something really in depth and have separate targets via choosing the huntgroup you want to put in night (or out of) service so that would give you the choice to forward depending on which huntgroup you set in night (or out of) service.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

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