Call Forwarding Question 2

[hubcap1324]

Hey all again

I need to set up an ACD to call forward an extension to an outside number. I changed the NCFW to the number in ld 23. If I call the extension internally it goes to the number. If I dial from the outside, then it goes to a automated message about not having a mailbox. What did I miss?

 

[acewarlock]

Change this NCFW 916102032677

to NCFW ACOD16102032677 ACOD = Access code of the LD route




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[hubcap1324]

Thanks you guys rock! Works like a champ after putting in te ACOD of the route.