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Call forwarding an extension to another entension and then voicemail on Avaya S8700

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DaveyIT

DaveyIT

IS-IT--Management
Oct 30, 2012
3
US
I have a situation where a person has left the company and need to forward their extension(A) to another extension(B) and the other extension(B) mailbox.Avaya S8700
 
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You can make Station A an x-ported station and assign them a Coverage Path. Since ther is no hardware assigned, calls will go to the 1st coverage point immediatly.

Kevin
 
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If you are forwarding the station and you want it to follow coverage for the station it is being forwarded to. Make sure the forwarded station has "Coverage After Forwarding? n" on page 2 of the stations form, alternatively you could simply remove all coverage paths from the forwarded station.
 
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