Call forward your extension from destination phone? 3

[Cabarrus]

I have some users that travel between two sites, is it possible for them to enable/disable call forwarding of there extension to a different phone when they arrive at there non primary location.

They have a new Mitel 3300 CX-II Release 4.1 with 5324 phones. Both sites use the same controller via T1.

thanks

 

[kwbMitel]

Paterson - Hotdesking requires clustering to serve the purpose required by this thread. I'm sure you did not think I meant hotdesking in general required clustering.

You are obviously unaware that the 3300 is capable of talking point to point over T1 directly. When you say that is the connection you are using I take you at your word.

When the primary connection is VOIP you should call it that to avoid confusion. You are using IP Trunking. The medium that is used between sites to carry the VOIP call is meaningless except for defining bandwidth.

You have yet to confirm or deny whether your systems are clustered. Please do so or try some of the suggestions being made. My question regarding VOIP was a side issue and should be treated as such.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[paterson]

Hey KwbMitel, I wasn't directing the comment to you, but to the original poster. But, I do believe that clustering forms do need some programming for hotdesking to work in a single system.

I understood the description provided by the original poster to be that there is only one phone system that services two physical locations. The T1 is to link each location's LAN to each other. If this is the case, then either Call Forward Follow Me (Third-Party) or Hotdesking will work.

The simplest would be the forwarding as it will not require additional licensing and would be more global in scope. But Hotdesking would allow for the user to "have all the comforts of home" so to say!

_______________________________________________________________

If you did not take enough time to get it right the first time...

What makes you think that you have time to fix it?

 

[Supernova99]

+1

Share what you know - Learn what you don't

 

[Cabarrus]

thanks for all the replies, ill play with: Call Forward Follow Me (Third-Party) tomorrow.

When it comes to the side conversation about VOIP, I want to ensure I identify items correctly going forward.

I assume 3300 talking point to point over T1 directly, and in my case with cisco routers should both be identified as IP Trunking?

So I would say we are using VOIP via a IP Trunk at the second site that does not have a 3300 controller.

thanks

 

[Supernova99]

If you are using a T1 link with routers to the LAN at the remote site then this is seen by the 3300 controller as just being a device on the LAN (no Mitel IP Trunking)
When you have 2 sites connected via T1 with a Mitel 3300 controller on both sites then Mitel IP Trunking will be the preferred method.

Share what you know - Learn what you don't

 

[kwbMitel]

Ah, Paterson you seem to have found my primary point of confusion.

They have a new Mitel 3300 CX-II Release 4.1 with 5324 phones. Both sites use the same controller via T1.

I took this to mean that both sites had a 3300 CX-II rel 4.1 and were connected to each other via T1.

I now see that the poster may have meant that he had 1 controller that served a remote site and that the remote phones were hosted by this 1 controller.

Back to my original response.

Use Call Forward I am Here.




*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.